Understanding plans and limits
This is what each plan includes and what happens when a limit is reached. The table is built from the same values AgileHub actually enforces.
The plans compared
| Feature | No account | Free account | Private | Small Business | Enterprise |
|---|---|---|---|---|---|
| Participants at once | 6 | 12 | 30 | 100 | By agreement |
| Sessions per day | 3 | 25 | Fair use | Fair use | By agreement |
| Stories per planning session | 10 | 50 | Fair use | Fair use | By agreement |
| Notes per retrospective | 30 | 100 | Fair use | Fair use | By agreement |
| Retention | 4 hours | 7 days | 7 days | 7 days | 30 days |
| Ads | With ads | With ads | No ads | No ads | No ads |
| Session history | Not included | Simple | Complete | Complete | Complete |
| CSV export | Not included | Not included | Included | Included | Included |
| PDF export | Not included | Not included | Included | Included | Included |
| Custom card decks | Not included | Not included | Included | Included | Included |
| Custom retro templates | Not included | Not included | Included | Included | Included |
| Reports | Not included | Not included | Basic | Advanced | Advanced |
| Integrations | Not included | Not included | Not included | Included | Included |
| AI summary & e-mail draft | Not included | Not included | Included | Included | Included |
| Workspaces | Not included | 1 | 1 | 10 | By agreement |
| Members per workspace | Not included | 1 | 5 | 15 | By agreement |
| Give teams access to workspaces | Not included | Not included | Not included | Included | Included |
| Roles and permissions | Not included | Not included | Not included | Included | Included |
| Audit log | Not included | Not included | Not included | Admin log | Advanced |
"Fair use" means: there is a technical upper limit to protect against abuse that is not reached in normal use. Prices and the full comparison are on the pricing page.
Who uses which plan
- No account: start at once, enter nothing. For the quick round; sessions are kept only briefly.
- Free account: history and more room. Funded by ads.
- Private: without ads, with exports and your own templates – for you and a small team.
- Small Business: for several teams, with connections, roles, reports and longer history.
- Enterprise: limits, contract and operations by agreement. Talk to us.
What happens at a limit?
AgileHub never blocks silently. When a limit is reached – participants, stories, notes, sessions per day – the message names what was reached, how much is used and how high the limit is, and what a higher plan would change. Input is not lost: the text you just wrote stays in the field.
A seat belongs to whoever is connected right now – an observer too. When someone leaves the session, the seat is free again. When the room is full, further people cannot join until a seat is free or the session's plan is higher.
Advertising
The plans without an account and with a free account show ads – never on the voting or retro workspace and never at sign-in, payment, settings or in legal texts. Paid plans load no ad code. More under Cookie settings.
Paying, changing, cancelling
- Payment runs through Stripe; payment data never reaches AgileHub.
- A higher plan applies immediately, the difference is charged for the rest of the period. A lower plan applies from the end of the paid period – until then you have what you paid for.
- A cancellation takes effect at the end of the paid period. Until then everything stays as it is.
- If a payment fails, the plan stays for a grace period so an expired card does not stop a sprint planning. After that the limits of the free plan apply; nothing is deleted.
- Invoices and invoice details are under Account.